The Group
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Manutan Group provides businesses, education and public institutions with equipment, products and services designed to sustainably improve their performance.

The Group
CSR commitments
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At Manutan Group, CSR is at the heart of our business model.
It is built around three pillars: a fairer society, a more sustainable planet and a more responsible business model. It's brought to life through concrete actions and tools that help us measure our progress.

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Our brands are at the heart of the Manutan Group business model. Combining specialist expertise, local proximity and shared resources, they help businesses, education and public institutions improve the way they work, buy and learn.

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Innovations
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Services, technologies and commitments: Manutan Group innovates to make B2B commerce more effective, fairer, and more sustainable.

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At Manutan Group, we move forward together, trust drives our performance, and everyone builds a career with purpose, contributing to reinventing B2B commerce.

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Presentations, videos, news and more: explore the key resources to learn about Manutan Group, its brands and its commitments.

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Innovating to reinvent B2B commerce

At Manutan Group, innovation is a driver of progress, structured around three pillars: business and services, people and HR, and technology and supply chain.
It enables us to adapt our practices, improve how we operate, and address economic, social and environmental challenges, while contributing to a more sustainable business model.

We combine business expertise, technology, and collective intelligence to deliver solutions that benefit everyone.

Innovation should simplify, optimise and improve everyday life.
At Manutan Group, every innovation is designed to support our business model and helps drive progress across our entire ecosystem.

We have chosen to develop artificial intelligence that is useful, responsible and designed to serve people. AI is meant to free up time, enhance expertise and restore meaning to our work. This is how we harness technology to drive sustainable, collective performance that aligns with our CSR commitments.

Pauline Bouvier, Chief Data and AI Officer

Innovation at the heart of our operations

For us, innovation isn't limited to technology.

It extends to our offerings, our services, our ways of collaborating and our organisations.

Our belief: meaningful innovation creates value, improves performance and stands the test of time.

Three key areas to guide our growth

  • Business innovation and services
  • Social innovation and human resources
  • Technological and logistical innovation

Improving the experience and performance

We simplify procurement and streamline processes.
E-procurement, customised services and spend management: our solutions make decision-making faster and more reliable.
Our goal: a smoother, more controlled procurement process.

Supporting the evolution of professions

We are transforming work practices and developing talent.
Dedicated programmes, on-the-ground initiatives and a collective dynamic: innovation is built together with our teams.
Our goal: a more engaged and agile workforce.

Enhancing operational efficiency

We optimise our operations using technology and data.
Automation, digital tools and workflow management: our solutions boost performance.
Our goal: more reliable and responsible operations.

A collective drive for progress

Innovation is built together with the people who bring our model to life.

Employees, customers, partners, start-ups and ecosystem stakeholders: everyone contributes to the creation of new solutions.

Because innovation is, above all, a collective effort.

Innovation by the numbers

17

start-ups supported

16

training hours / employee / year

45 million

annual visits to our e-commerce sites

Innovation in practice

Innovation is taking place at every level of the Group.
It is embodied in initiatives driven by our entire ecosystem.

Experiment

 

Encourage cross-departmental collaboration.

Test new practices and ways of working.

Progress

 

Develop skills and expertise through Manutan University and dedicated talents programs.

Support the transformation of business functions and management practices.

Share

 

Share innovations across the Group.

Raise awareness among all employees, particularly through internal events.

Co-creating

 

Develop solutions tailored to real-world use cases.

Incorporate customer feedback into future updates.

Test

 

Experiment with new products, services and customer journeys.

Deploy solutions in real-world conditions, particularly through pilot projects.

Transform

 

Support new purchasing practices.

Promote more responsible usage.

Innovating Together

 

Raise awareness of eco-design.

Develop new offerings, particularly through private-label brands.

Optimise

 

Test new logistics models, including automation and flow optimisation.

Reduce environmental impact, particularly through programmes such as FRET21.

Structure

 

Foster a culture of innovation and continuous improvement.

Raise industry standards for quality, service and responsibility.

Explore

 

Identify new solutions and technologies through programmes such as Moov’with Manutan.

Accelerate innovation cycles through agile approaches.

Experiment

 

Rapidly test new concepts in the field.

Roll out pilot projects with business teams.

Accelerate

 

Scale up the most effective solutions.

Integrate innovations into our offerings and operations.

A guided and measured approach

We structure our innovation processes.

Dedicated programmes, monitoring metrics, pilot phases and phased rollout: every initiative is rigorously managed and evaluated at every stage.

We continuously test, learn and adjust to develop useful solutions that create value.

Ensuring innovation is sustainable

Structure our approaches and embed our model within a culture of continuous improvement.

  • Business & services innovation
  • People & HR innovation
  • Technology & supply chain innovation

Business & services innovation

Today:

  • Expanding our offerings
  • Developing services tailored to specific uses
  • Supporting customers with their purchasing strategies

Tomorrow:

  • A structured brand portfolio
  • More personalised shopping experiences
  • Solutions based on the circular economy

People & HR innovation

Today:

  • Skills development
  • Transforming management practices
  • Opportunities for employees to get involved

Tomorrow:

  • Support for business transformation
  • Digital tools and processes
  • A more agile and learning-oriented organisation

Technology & supply chain innovation

Today:

  • Audit of our practices
  • Optimisation and LEAN programmes
  • Data analysis

Tomorrow:

  • Becoming a “retail tech company”
  • Digital technology as a lever to amplify human value
  • Enhanced customer experience

Further reading

Our innovation approach

Incubation & partnerships

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